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Last updated: January 2026

Db44 Privacy Policy — How your information is collected and kept secure

Db44 takes your personal data seriously. This policy sets out clearly — what information we hold, why we hold it, and how it's kept secure. No fine print, no hidden agendas.

Open an Account Terms & Conditions
What this policy covers
What information is collected
How Your Information Is Used
Third Parties & Data Sharing
Cookie Policy
Your Rights
Security measures

Db44's Commitment to Your Privacy

Know the facts before sharing your information — here are six key things everyone should understand about how db44 operates.

Encryption

All data encrypted with 256-bit SSL

Every transaction and piece of personal information at db44 is protected with bank-grade encryption — completely unreadable to anyone on the outside.

Sale of Data Is Prohibited

Your Data Is Never Sold

Db44 never sells your personal information to advertisers or any third party. This is the strictest condition in our policy.

Minimum Data

Only necessary information is collected

Db44 never collects more information than necessary. Only what is needed to provide the service is retained — nothing more.

You're in Control

Your Right to Access and Delete Your Data

You have the right to view or request deletion of any information db44 holds about you. Simply contact support.

Secure storage

Data is stored on secure servers

Db44's servers are hosted in internationally certified data centers where regular security audits are conducted.

Transparency

You are always kept informed of what is happening

If the Privacy Policy changes, db44 will notify you in advance via email or notification — nothing will be changed without letting you know.

Table of Contents

Important: This privacy policy applies to db44 (db44.xyz). By using db44's services, you agree to this policy. If you have any questions, please contact support@db44.xyz.

1Scope & Applicability

db44 db44 places the highest importance on its users' privacy. This Privacy Policy explains what information we collect when you use the db44.xyz website and mobile app, how that information is used, who it may be shared with, and how it is kept secure.

This policy applies to all db44 services — whether you are browsing the website, using the app, creating an account, placing bets, or contacting the support team. By using db44's services, you consent to the collection and use of your information as described in this policy.

When this policy is updated, we will change the "Last Updated" date at the top of this page. For significant changes, you will be notified in advance via your registered email or in-app notification.

2What information do we collect?

2.1 Information provided directly

Information you provide when creating an account and using our services:

  • Name, Date of Birth & Gender
  • Mobile number and email address
  • Current Address
  • Payment information (bKash/Nagad number — last few digits only, not the full number)
  • Identity document information for KYC verification
  • Information provided when contacting support

2.2 Automatically Collected Information

Some information is collected automatically while you use the service:

  • IP address & device information
  • Browser type & operating system
  • Which sections of the app/website you visit and for how long
  • Betting History & Transaction Records
  • Login time and location data
  • Cookies & Session Data

2.3 Information received from third parties

In some cases, limited information may be received from payment providers or identity verification agencies — solely for the purpose of confirming your identity and payment details.

Data Type Reason for Collection Mandatory?
Name and date of birth Age verification and identity confirmation Yes
Mobile number OTP verification and support communications Yes
Email Notifications & Security Alerts Yes
Payment Information Deposit/Withdrawal Process Yes
Location data Geo-Restriction Check Optional
Marketing Preferences Sending Relevant Offers Optional

3How Is Your Collected Data Used?

Db44 uses the information it collects for the following purposes:

3.1 Service delivery and operations

  • Account creation and management
  • Keeping Betting & Casino Services Running
  • Processing Deposits & Withdrawals
  • Awarding Rewards & Bonuses

3.2 Security and fraud prevention

  • Detecting Multiple Accounts
  • Conducting anti-money laundering verification
  • Detecting unauthorized access
  • Age and identity verification

3.3 Service Improvement

  • App & website performance analysis
  • Planning new features
  • Improving User Experience

3.4 Communication & Marketing

If you give your consent, db44 may send you emails or SMS messages about new promotions, bonuses, and updates. You can withdraw this consent at any time from your account settings.

Our Commitment: db44 will never use your data for any purpose outside of what is listed here. If you have any doubts, feel free to ask our support team directly.

4Who is your information shared with?

Db44 does not share your information with advertisers or unrelated third parties. In the following limited circumstances, some information may be shared with others:

  • Payment provider: With bKash, Nagad, and others — solely to complete transactions
  • Identity verification provider: For the KYC process — solely to verify your age and identity.
  • Regulatory Authority: To meet legal obligations under the Curaçao licensing authority.
  • Law Enforcement Agencies: In Cases of Court Orders or Legal Obligations
  • Technology Partners: For server management and security services — these partners have no right to use your data for their own purposes.

Clarification: db44 never sells or transfers your name, mobile number, or financial information to any marketing company or unknown third party. This is strictly against our policy.

5Cookie Policy

The db44 website and app use cookies. Cookies are small files stored in your browser that help personalise your experience on future visits.

Essential Cookies Required

For maintaining login sessions, security verification, and core site functionality. Without these, the site cannot operate properly.

Analytics Cookies Optional

Data such as page visits and time spent on each page is used to improve our service. This data cannot be used to identify you personally.

Preference Cookies Optional

Remembers your language, theme, and other preferences so you don't have to set them again each time you visit.

Marketing Cookies Optional

To show you relevant offers and promotions within db44. You can turn this off at any time.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some parts of the site to stop working.

6How long is your data retained?

Db44 does not retain data longer than necessary. However, certain information must be kept for a defined period as required by licensing and financial regulatory obligations.

  • Account Information: For the duration of the active account + 5 years after closure
  • Transaction records: Minimum 5 Years (as required by financial regulations)
  • KYC Documents: 5 years after account closure
  • Support chat: 2 Years
  • Cookie data: Up to 13 Months
  • Marketing Preferences: Until Consent Is Withdrawn

After the specified retention period, db44 securely deletes or anonymizes your data.

7How Do We Protect Your Data?

Db44 follows the highest industry standards to keep your data secure. Here are some key aspects of our security measures:

  • 256-bit TLS/SSL Encryption: All data transmissions are encrypted
  • AES-256 Data Encryption: Sensitive data stored on servers is encrypted
  • Two-Factor Authentication (2FA): An Extra Layer of Security at Login
  • Regular Security Audits: Third-Party Audit Every 6 Months
  • Access control: Only authorized personnel can access specific data
  • Firewall & DDoS protection: Servers protected against external attacks
  • Secure Data Center: Physical security to international standards

Your Responsibilities: db44 does everything on its end to secure your password and account — but keeping your password private is your responsibility. Never share it with anyone, and report any suspicious activity to support immediately.

8Your Rights

You have certain rights regarding the personal data db44 holds about you. To exercise any of these rights, email support@db44.xyz or reach out via Live Chat.

1
Right to Access Your Data

To find out what information db44 holds about you, submit a request. You'll receive a response within 30 days.

2
Right to Correct Your Data

If any of your personal information is incorrect, you can request that it be updated.

3
Right to Delete Your Data

After your account is closed, you may request deletion of any data held beyond legal retention requirements.

4
Right to opt out of marketing

You can opt out of marketing communications at any time — either through your settings or by contacting support.

5
Right to Data Portability

You can request a download of your account details and transaction history in CSV or PDF format.

6
Right to lodge a complaint

If you believe the privacy policy has been violated, you can file a complaint with db44 support or with the Curaçao eGaming authority.

9Minors' data

Db44 strictly does not collect any information from anyone under the age of 18 and does not provide services to minors. If we discover that a minor has created an account, that account will be closed immediately and all collected data will be securely deleted.

If a parent or guardian believes their child has created an account on db44, please contact support@db44.xyz immediately.

10Contact

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us:

  • Email: support@db44.xyz
  • Live Chat: Chat icon at the bottom right of db44.xyz
  • App support: Via the "Help" section within the app

General queries are typically answered within 3 minutes via Live Chat. For formal privacy-related requests, a written response will be provided within 30 days.

Data Protection Officer: To reach db44's data protection team directly, include "Privacy Request" in the subject line of your email — this ensures it gets to the right team quickly.

Why does db44 place such importance on privacy?

Data security is a sensitive matter on online betting platforms. When users share their bKash number or national ID details, a relationship of trust is established. db44 Protecting that trust is considered more important than any business advantage.

Many users in Bangladesh are still hesitant about sharing information online — and that's completely understandable. Data theft, unwanted phone calls, unexpected marketing messages — these are experiences a lot of people have had. db44 works every day to set itself apart from those problems.

The cornerstone of db44's data protection policy is the "minimum data principle" — meaning only the information strictly necessary to provide the service is collected, nothing more. db44 will never ask for irrelevant personal details such as your occupation, family information, or anything else unrelated to the service.

Db44 takes extra care with payment information. Your full bikash or nagad number is never stored — only the last few digits are kept for identification purposes. This approach is known in the banking industry as "tokenisation" and significantly reduces the risk of payment data theft.

Db44 regularly has its systems tested by independent third-party security experts. Through "penetration testing," external specialists attempt to breach the system the way a hacker would, identifying any vulnerabilities. Any issues found are fixed promptly. This process is carried out every six months — not because of any regulatory requirement, but on db44's own initiative.

Ultimately, db44's privacy policy comes down to one simple principle — your data belongs to you. We borrow it for specific purposes, not ownership. You can take it back whenever you choose.

db44

Db44's Five Privacy Commitments

A written policy and a real commitment are two different things. These are five areas where db44 will never compromise.

Selling Your Data — Never

Your name, number, or any personal information is never sold to third parties. This is db44's strictest policy.

No marketing unless you want it

No promotional SMS or emails will be sent without your consent. Even after giving consent, you can opt out at any time.

Your Payment Data, Kept as Safe as Possible

Full bKash or Nagad numbers are never stored — tokenization retains only the necessary portion.

Full Control Over Your Data

You always have the right to view, correct, or request deletion of your account information.

You'll Be Notified Before Any Changes

You will be notified by email or in-app notification before any significant changes are made to the privacy policy.

db44

International Standards: db44 follows the privacy guidelines of Curaçao eGaming and internationally accepted data protection standards. To safeguard your information, we adhere not only to local regulations but also to global best practices.

db44

What Should I Do If There's a Data Breach?

While db44 maintains the highest security standards, no system can be 100% guaranteed — and we believe in being honest about that. In the event of a data breach that puts your information at risk, db44 will notify affected users within the timeframe required by law and regulatory guidelines.

Immediate action will be taken based on the severity of the incident — including a password reset, temporary account lock, or any other necessary measures. db44 will never attempt to conceal such incidents.

What You Can Do on Your End
  • Use a strong password — mix numbers, letters, and special characters
  • Keep db44's 2FA (two-factor authentication) enabled
  • Avoid logging in over public Wi-Fi
  • If you log in on someone else's device, make sure you log out afterwards.
  • If you notice any unusual activity, please notify our support team immediately.

Frequently asked questions

At db44, your financial data and personal information are protected separately. On the financial side, user funds are held in a dedicated trust account, completely separate from db44's own operational accounts. This means that even if db44 were to face financial difficulties, your funds remain untouched. On the data side, your full bKash number is never stored on db44's servers — tokenization retains only the last few digits for identification purposes. All data transmissions are secured with 256-bit TLS/SSL encryption, making them unreadable in transit. Sensitive data stored on servers is protected with AES-256 encryption. Third-party security experts conduct regular system audits. In short, db44 follows industry-leading standards for both financial and personal data protection.

db44 has specific rules for cancelled or abandoned matches, which apply depending on the type of event. Cricket: If a match is cancelled before it begins, all bets are void and stakes are fully refunded. If a match starts but is interrupted by rain or other causes, the DLS (Duckworth-Lewis-Stern) method applies where eligible and results are determined accordingly — no bets are voided. If a match is completely abandoned without the minimum required overs being bowled, most bets are void and stakes are refunded. Football: If a match ends before the minimum 90 minutes have been played, bets are generally void. However, specific rules may vary depending on the market. Accumulator Bets: If one event is cancelled, that leg is removed and the remaining legs are recalculated at the revised odds to determine the outcome. The cancellation rules for each event are stated in the individual bet details. If you are unsure, check with support before placing your bet.

Trust us with your data security — join db44

Your data is safe, your funds are secure. Register for free on db44 and get started today on Bangladesh's trusted betting platform.

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